We're operators. We know what it's like when gear doesn't work out. Here's exactly how returns, exchanges, and the warranty work at ProPlacard.
If ProPlacard isn't right for your operation, return it within 30 days of delivery for a full refund of the purchase price.
Wrong pack size, or want to swap for a different configuration? We accept exchanges within the same 30-day window. Reach out and we'll get it sorted.
If anything arrives defective or damaged, that's on us. We'll ship a replacement at no cost to you — no return postage, no forms, no hassle. Text us a photo and we'll take care of it.
Every ProPlacard system is covered by a 3-year warranty against manufacturing defects. If a base or placard fails in normal use, we replace it. Built in Lockport, Illinois, and we stand behind it.
Call or text 800-479-0575, or email [email protected] with your order number. We'll send you the return address and instructions. You'll be talking to a human in Lockport, Illinois.